SHIPPING POLICIES


FOR ALL ORDERS:


YOU MUST BE AT LEAST 21 YEARS OF AGE TO ORDER AND BUY WINE. ALL ORDERS PLACED ONLINE, IN-PERSON WHETHER SHIPPED, DELIVERED OR THROUGH LOCAL PICKUP WILL REQUIRE VALID PHOTO ID AT TIME OF DELIVERY TO VERIFY AGE OF LEGAL PURCHASE. ORDERS WILL NOT BE LEFT.


DIRECT SHIPPING:

We ship to most states with a Direct Shipper's License. Direct Shipper's are regulated by individual states and counties. Private wineries, breweries and distilleries operate under separate legislation than a direct to consumer retailer. Quantities and amounts are also regulated by your state per shipping address. Please reach out to our Customer Concierge Team by phone 202-763-6713 or email at business@thewineconcierge.co with questions.


TAXES:

Final local and state taxes will be calculated on email order confirmation once the shipping address is reconciled in our system.

Taxes are applied to the shipping and product subtotal based on your location and in accordance with your individual state tax law. Taxes are calculated and estimated at time of checkout based on location of pickup or delivery and finalize with payment of purchase. Taxes are applied to all alcohol sales, and depending on your state laws, may also apply to shipping, delivery and non-wine merchandise or food items.


PERMITABLE SHIPMENTS:

State laws restrict or prevent shipping wine directly to consumers in some states. Currently Maryland, Delaware, New Jersey, Mississippi, and Utah have specific bans and we are unable to ship direct to consumer to these states. Deliveries can only be made to physical addresses. We cannot ship to Post Office boxes or APR/FPO addresses. An Adult over 21 with valid identification available to show at the time of delivery, must be available to accept the wine package. Some states restrict the amount a consumer can have shipped. If you receive a compliance error during the checkout process, please call Customer Concierge Care Team at 202-763-6713.

MARYLAND RESIDENTS ONLY: *ALL MARYLAND RESIDENTS (INCLUDING CLUB MEMBERS) PLACING AN ONLINE ORDER HAVE AN AUTOMATIC LOCAL PICKUP OPTION. IF YOU SELECT SHIP, YOU WILL BE UNABLE TO COMPLETE THE ORDER. MARYLAND RESIDENTS SHOULD SELECT LOCAL PICK-UP AT CHECKOUT AND/OR CALL OUR CUSTOMER CONCIERGE CARE TEAM AT 202-763-6713.

DIRECT SHIPPING PROHIBITION

The Wine Concierge is unable to direct ship to Maryland and Delaware consumers from the website at this time, outside of the Three-Tier system regulated by individual state and county laws.

DUE TO THE MARYLAND CODE OF ALCOHOL REGULATION, MD DOES NOT PERMIT OUTSIDE RETAIL DELIVERY or SHIPMENTS OF ANY ALCOHOL DIRECTLY TO ANY CONSUMER INTO THE STATE. *

SUCH SHIPPING & DELIVERY IS ONLY AVAILABLE, WITH LIMITED RESTRICTIONS TO PRODUCERS/RETAILERS WITH DIRECT SHIPPER AND COUNTY LICENSES TO SHIP DIRECTLY TO A CONSUMER IN MD, INTO THE COUNTY WHERE LICENSED. WE DO NOT YET SHIP OR DELIVER ALCOHOL INTO THE STATES OF MARYLAND, DELAWARE, MISSISSIPPI, UTAH OR (OTHER AREAS SPECIFIED AS NON-SHIPPER STATES) OR WHERE WE ARE OTHERWISE UNREGISTERED.

FOR ANY CONSUMER WITHIN A LIMITED, RESTRICTED OR LIKEWISE NO-SHIP STATE, THERE MAY BE SOME OPTIONS AVAILABLE IN COMPLIANCE OF THE LAW, BUT WILL DEPEND ON YOUR INDIVIDUAL LOCATION. YOU WILL NEED TO CONTACT US DIRECTLY. WITH THE EXCEPTION OF MD RESIDENTS (WHO WILL HAVE AN AUTOMATIC PICK-UP OPTION AVAILABLE AT CHECKOUT), SOME CARTS WILL BE UNABLE TO PROCEED TO COMPLETE CHECKOUT AND PAYMENT WITHOUT FIRST CONTACTING THE CUSTOMER CONCIERGE CARE TEAM AT 202-763-6713.

MARYLAND RESIDENTS ONLY: *ALL MARYLAND RESIDENTS (INCLUDING CLUB MEMBERS) PLACING AN ONLINE ORDER HAVE AN AUTOMATIC LOCAL PICKUP OPTION. IF YOU SELECT SHIP, YOU WILL BE UNABLE TO COMPLETE THE ORDER. MARYLAND RESIDENTS SHOULD SELECT LOCAL PICK-UP AT CHECKOUT AND/OR CALL OUR CUSTOMER CONCIERGE CARE TEAM DIRECTLY FOR FURTHER DETAILS AT 202-763-6713.

TITLE AND OWNERSHIP

Title to, and ownership of, all wine passes from THEWINECONCIERGE.CO to the purchaser at the warehouse/location and state it is purchased in at the time of payment and the purchaser takes all responsibility for shipping it from the warehouse/location to his/her home state. By arranging for transportation of the wine/alcoholic beverage within limits the law provides, THEWINECONCIERGE.CO is providing a service to, and acting on behalf of the purchaser. By utilizing this service from THEWINECONCIERGE.CO the purchaser is representing that he/she is acting in a fashion compliant with his/her local and state laws regarding the purchase, shipping, transportation, pickup and delivery of wine/alcoholic beverage. We represent as we are permitted within the license and laws of our governing jurisdiction and any state where registered. The purchaser represents that he/she has obtained any required permission, paid any required fees, is working through properly licensed intermediaries where required, is legally entitled to take possession of wine/alcoholic beverage, is legally entitled to take quantities ordered and once again authorizes that he/she is 21 years of age.

* https://casetext.com/statute/code-of-maryland/article-alcoholic-beverages
* https://marylandtaxes.gov/forms/Personal_Tax_Tips/tip25.pdf